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Referrals at the Whitehawk Foodbank
24th March 2021
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Referrals at Whitehawk Foodbank
The team at the Whitehawk Foodbank are here always ready and happy to serve our community in East Brighton. We often get asked about why we require our clients need referrals in order to access an emergency food parcel, so we wanted to explain a little bit about why referrals are so important to us.
As a foodbank connected with the Trussell Trust, we operate with a referral-based system. This means that we partner with agencies that work with people in the local community, and these partners then refer clients to access foodbank support where needed.
There are various referral partners that can refer clients to access our services including local GP surgeries, Council housing services, social services and financial inclusion services such as Citizens Advice and Christians Against Poverty as well as many others.
At Whitehawk Foodbank, there are two types of referral agencies:
- Emergency referrers: These are organisations that don’t work closely with clients to alleviate their crises, but do have strong connections in the community and can connect people to us who are unsure about getting a referral or are not currently receiving any support. These referrals give clients up to 2 weeks of food parcel access and we will work with the client straight away to connect them with an agency that will directly address their specific need
- Official Referrers: An official referral is one that comes from an agency that is working alongside clients to address their crisis and these referrers will specify the length of support from foodbank in the initial referral.
This feels like a lot of rules and regulations! The referral process is really important to us, it is NOT because we want to police how people access the foodbank, but to make sure that households in emergency need are receiving support to help them out of their current crisis.
If you’re working with our community in Whitehawk to support them through their points of crisis and want to know how to refer, please contact our team on: [email protected]