Get Help
How to get help
If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a foodbank voucher.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
1. Get in touch with us.
If you email our foodbank we can then go through your specific situation and put you in touch with a relevant local agency.
2. Arrange a visit to the referral agency.
They will discuss your situation and supply you with a foodbank voucher where appropriate.
3. Come to the foodbank with your E-Voucher numbers.
You can find our location and opening times here. When you arrive, we’ll welcome you with a warm drink, our team will check how many vouchers you have been given and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can.
Our foodbank is run out of a community Cafe where we also have other services available and our aim is to provide non-judgemental support at the point of crisis.
If you have any further questions our FAQ’s page may help, or feel free to give us a call on a Wednesday between 10am – 2pm.